FAQ's

informed decisions lead to better results. That’s why we’ve created this dedicated section to provide you with all the essential information, tips, and guidance you need for your next building or renovation project.

Whether you’re planning a home extension, upgrading your windows, or considering a full-scale renovation, our Useful Information page is packed with resources to help you understand the process, make confident choices, and achieve the results you envision.

From practical advice and industry insights to answers to frequently asked questions, this is your go-to source for everything you need to know about home improvement and construction.

Take a look around, and if you have any questions, our team is always here to help!

Frequently Asked Questions

1. How long does a typical building project take?

The duration of a building project depends on its size and complexity. Small projects, like minor renovations, may take a few weeks, while larger undertakings, such as extensions or new builds, can take several months. We provide a detailed timeline during the planning phase to ensure you know what to expect.

2. Do I need planning permission for my project?

Some projects require planning permission, while others fall under permitted development rights. For example, certain extensions, loft conversions, or outbuildings may not require permission. We’ll assess your project during the consultation and guide you through the process if planning permission is needed.

3. How much will my project cost?

Costs vary depending on the scope, materials, and complexity of your project. We offer free, no-obligation quotes to give you a clear understanding of the costs upfront. Our team also works with you to ensure the project stays within your budget.

4. Can I stay in my home during construction?

This depends on the nature of the work. For smaller projects or those limited to certain areas of the home, staying may be possible. However, for larger or more disruptive projects, temporary relocation might be recommended for safety and convenience.

5. How do you ensure quality and safety during construction?

We use high-quality materials and adhere to all building regulations to ensure your project meets the highest standards. Our team of skilled professionals is committed to safety, and we perform regular checks throughout the project to maintain quality control.

6. Do you provide guarantees or warranties on your work?

Yes, we offer guarantees on all our work to provide you with peace of mind. The specific terms will depend on the type of project, and we’ll outline these details in your contract.

7. Can I make changes to the project once it has started?

We understand that you might want to make adjustments as the project progresses. While changes can often be accommodated, they may impact the timeline or budget. Our team will work closely with you to manage any modifications efficiently.

8. What areas do you cover?

We serve [list specific locations or regions your company operates in]. If you’re unsure whether we cover your area, feel free to contact us, and we’ll be happy to assist.

9. How do I get started with my project?

The first step is to contact us for a free consultation. We’ll discuss your ideas, provide expert advice, and help you take the next steps toward bringing your vision to life.

    
 
 
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   Ma Cl 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great job, we were really happy with everything they did. From the start we were given sound advice from both Gareth and Mike, all the lads on site were really pleasant, and we were so pleased we've already booked them in for a future job.
  
 
      Posted on Google  
   
   Tina Hunter 
 
 
 
 Trustindex verifies that the original source of the review is Google. FANTASTIC so pleased !   We have just had our conservatory completed by Complete Property Solutions and from start to finish they were a pleasure to deal with.  Gareth has a professional, friendly,  hard working team who have done a fantastic job.  They really work as a team and  clearly take pride in their work! The lads were here by 8 am each without fail!  The pics don’t do it justice really happy with end result .   We had numerous quotes from other companies and I’m so pleased we chose to go with Gareth snd his team .  I wouldn’t hesitate to recommend them and use them again I. The future ..thank you Gareth and ALL the team
  
 
      Posted on Google  
   
   John Bradley 
 
 
 
 Trustindex verifies that the original source of the review is Google. Garage conversion just completed. The whole team were great to deal with. Fair and transparent. We slightly altered the plan after work had started. New price sorted and amendments done with no issues. Great communication throughout.
  
 
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   pickupchuck 
 
 
 
 Trustindex verifies that the original source of the review is Google. Complete Property Solutions replaced all the windows in our house in a day! Excellent service and Les, Tyler and Kian did a fabulous job. Quality of the windows is amazing and the finishing is great. Professional and friendly service, will be using them to replace our door and redo our bay roof in future. Highly recommend.
  
 
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   Mike Frankland 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent company, I cannot rate them highly enough. I had confidence in this company from the start of the project when Gareth came round to have a look at the work. He came up with great solutions which would allow us to have the space we required. No issue was a problem for them they just came up with solutions and carried   on with the work. A big thanks to Phil and Mitch who carried out the majority of the work and fixed the many issues along the way plus a thanks to all the other lads who were involved in the project. I would highly recommend this company to anyone thinking of having work done.
  
 
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   Carol Callinan 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent customer service from beginning to end, I'm absolutely made up with the end result and would definitely recommend. A++++
  
 
      Posted on Google  
   
   Debbie Waine 
 
 
 
 Trustindex verifies that the original source of the review is Google. Amazing company would 100% recommend… I’ll be using them again :-) There work is perfect very professional…They were at mine 8am daily….They finished the work within the time scale…very trust worthy… I actually gave them a key to let themselves in and lock up in the evening… I loved getting home of an evening and seeing the work that was completed that day. So glad I choose them…I couldn’t fault them… nothing is to much… there happy if your happy…I’m very happy customer :-) I’m sure I’ll be in touch soon with my next project Debbbie
  
 
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   Lesley Rafferty 
 
 
 
 Trustindex verifies that the original source of the review is Google. From our first contact with Gareth and Dave until the end of the build, this company were fantastic!!  The build came in on budget and earlier than we expected!! They were always available to speak to and had excellent knowledge of building regulations and planning etc.  All the lads were really good tradesmen, polite, on time and cracked on with the job with a good sense of humour.  Special mention to Phil who was on the build from day one until the end and was really enthusiastic about the job, taking great pride in ensuring we were happy customers.  Keep them stocked up with brews and you won't go wrong!! Les and Stu.
  
 
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   Andrew Fowler 
 
 
 
 Trustindex verifies that the original source of the review is Google. From start to finish we couldn't have wished for a better company to build our extension. After an initial consultation Gareth took charge of the project and work began ahead of time, which was a bonus. The planning was superb, the teams arrived in different stages as the project progresses. It all went like clockwork. We had no issues, all the tradesmen on-site were both amazing workers and great company too. Totally trustworthy and honest. But it's the end result that matters, and these guys knocked it out the park. In an industry sector that can sometimes be a scary prospect to navigate there's this company that stands up as one of the best. Thanks guys for everything you did, the changes you implemented as our plans changed and the highly professional service you all provided and the craftsmanship you delivered. We love our new living space and it's down to you guys.. Couldn't recommend them enough.
  
 
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   Deb Steutel 
 
 
 
 Trustindex verifies that the original source of the review is Google. Giving a review before the job is done because Gareth went out of his way to help me out .thanks so much